Our Story

Our Story

Diners World Travel Malaysia (DWTM) was established in 1974, to cater primarily to the travel needs of Diners Club members and associated companies. In 1977, DWTM widen its scope of activities to include the general public and commercial industrial enterprises. Then in 1984, DWTM reorganised to become a wholly owned subsidiary of Diners Club.

DWTM has always evolved accordingly to needs and demands of the industry in order to constantly be ahead. With a strong and capable team of committed and qualified professionals, state-of-the-art systems and simple yet leading-edge booking tools, DWTM aims to deliver exceptional service to our clients and travelers to ensure that both corporate and leisure travel are cost saving and satisfying.

We offer all-in-one solutions such as:

  • Full travel management services
  • Full Commercial airlines and low cost airlines bookings
  • Preferred hotel programme
  • Emergency calls services after office hour
  • Meetings, Incentive, Conference and Events (MICE)
  • Car rental reservations
  • Online booking services
  • DMC – Destination Management Services
  • Cruises
  • Ferry bookings
  • Rail bookings
  • Visa Applications

Travel Management

We cater to both corporate and leisure travel and will personalise our services to best suit and satisfy your concerns.

We approach your travel needs through 5 principles:

  1. To ensure you receive exceptional service and support throughout, we dedicate an account manager for you whom will seek out for optimal cost saving prices, familiarise themselves with your requirements and fully manage your travel plans.
  2. We have a comprehensive portfolio of travel services including air, hotels, ground, transportation, visa requirements and insurance which we could customise to your request which will enable your plans to flow accordingly.
  3. Diners World Travel Malaysia is a proud Malaysia partner of International Travel Partnership (ITP) which allows us to provide travel management solutions in over 50 countries worldwide thus ensuring you are supported wherever you may be.
  4. As an ethical practice, we record and track your expenditure for you so that you are always able to have cost-effective alternatives and assist in identifying potential savings opportunities.
  5. Regardless of corporate or leisure, we are dedicated in providing you with the best travel experience and offer 24-hour emergency services.